Privacy Policy

Introduction

fenorivalthus respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our financial consultation services and website.

Information We Collect

We collect information you provide directly to us and information collected automatically:

• Name, email address and contact details
• Financial circumstances and planning objectives
• Communication preferences and consultation history
• Website usage data and technical information

How We Use Your Information

We use collected information for the following purposes:

• Providing personalised financial consultation services
• Communicating about your consultations and our services
• Improving our services and website functionality
• Complying with legal obligations and protecting our rights

Legal Basis for Processing

Under Australian Privacy Act and applicable data protection laws, we process your personal information based on:

Primary Legal Basis: Consent for consultation services and legitimate interest for service improvement and communication

Information Sharing

We may share your personal information in the following circumstances:

• With your explicit consent for specific purposes
• With trusted service providers who assist in delivering our services
• When required by law or to protect legal rights

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and analyse usage patterns.

Cookie Policy: View our detailed Cookie Policy for complete information

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no internet transmission is completely secure.

Your Privacy Rights

Under applicable privacy laws, you have the following rights:

• Access to your personal information we hold
• Correction of inaccurate or incomplete information
• Deletion of your personal information in certain circumstances
• Data portability in machine-readable format
• Object to processing based on legitimate interests

Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations and resolve disputes. Consultation records are typically retained for 7 years as per Australian financial services requirements.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will notify you of material changes through email or website notice.

Contact Information

For privacy-related questions or to exercise your rights, please contact us using the information provided in the Contact section.